ePathway Help

Default

Default.aspx

This page displays when a user first accesses the council ePathway web site and provides the user with the following navigation options;

	Sign In : By selecting the ?Sign in? link (top right hand corner), a web user who is already ?registered? with council can gain access to their registered functions in ePathway. Once selected they will be taken to the login page.
	By selecting the ?Register? link (top far right hand corner), a new web user can lodge a request to become ?registered? with council. Once selected they will be presented with the web based council registration form and will need to enter the requested information.

The specific options available here will be dependant on council?s exact configuration. For example the ?Register? link may not be available, or addition options (eg ?Print? or ?Close?) might be added.

In addition to the above, the following provisions are available from this page.

Public Access

The menu in this case will provide access to what is commonly referred to as ?public? functions and these do not require the known relationships that a user forms with council when becoming a ?registered? user. All additional functions in ePathway are only available to registered users.

With ?public? access, typically it will be possible to lodge customer service requests (for example, a Lost dog or Noise problem etc), and in some cases the facility to make payments (for example, pay for a parking infringement or similar). This is reflected in the example below.

The exact ?public? functions available will depend on the council?s implementation of the system.

Council Services

The body of this page will usually contain descriptive content surrounding the types of services and related information that council offers via the web ? and this may include ?links? to other sites.

Greater Shepparton City Council
90 Welsford Street / Locked Bag 1000,
Shepparton VIC 3632, Australia

COLLECTION NOTICE

Greater Shepparton City Council manages your personal information in accordance with its Privacy Policy and the Privacy and Data Protection Act 2014 (Vic). Your personal information is collected to communicate with you and administer your request. It is disclosed to relevant Council staff and depending on the nature of your request may be disclosed to third parties. Some requested fields are mandatory in order to process your request. For information concerning Council’s management of personal information as it relates to your specific request or to gain access to or update your personal information please contact Customer Service on 5832 9700.